Self-Service Diagnostics

System Checks & Troubleshooting

Verify your browser, microphone, speakers, and connection are set up properly for speaking tests and practice rooms.

1. Browser Features

AUTOMATIC
Speech Recognition Supported Unsupported
Speech Synthesis (TTS) Supported Unsupported
Web Audio API Supported Unsupported
WebRTC PeerConnection Supported Unsupported

2. Microphone Input

INTERACTIVE
Permission Status: {{ micStateLabel }}
Waveform inactive

3. Audio Speaker Output

INTERACTIVE

Autoplay blocker can sometimes mute text-to-speech engines. Test speaking engine output below.

4. Network Latency

INTERACTIVE
Average Response: {{ pingResult !== null ? pingResult + ' ms' : '--' }}
{{ pingStateLabel }}

Fix Common Issues

Click the lock icon in Chrome's URL search bar, toggle the "Microphone" switch to "Allow", and refresh your page.

Browsers block speech synthesis audio until you click at least one button. Use the "Test Voice Synthesis" button on this page to initialize audio.

The voice detector triggers on 2 seconds of silence. If you are in a noisy room or using speakers, echo can disrupt the detector. Try using headphones.

Only one student can talk to Sarah at a time in the group classroom. Wait for the button to open up again (locks expire in 45s if unused).

Submit Diagnostic Log

Having persistent issues? Export your system setup report and share it with our support team.